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Learn with LiveAgent webinars

Welcome to the LiveAgent customer service webinar! Our specialists will guide you through our multi-channel help desk solution, which includes ticketing software, live chat, a built-in call center, and much more. We will help you with the setup and configuration of your account, as well as answer your most requested questions. Get to know LiveAgent’s customer care software with us and improve your customer service like many businesses around the world.

Start with the basics

In this webinar, we are going through the basics of LiveAgent dashboard, what are the most important features and settings you should look at first.

Get to know help desk ticketing

Streamlined communication transformed into tickets is the key feature of LiveAgent. Increase productivity by switching to LiveAgent.

Direct contact with your customers

Using live chat software or proactive chat invitations is a great way how to directly get in touch with customers, prospects or general audience, so they won’t get lost on your website.

Create separated knowledge bases

Multi KB is the latest addition to customer portal ecosystem. With multiple knowledge bases you can separate knowledge according to a language, product or brand.

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Explore LiveAgent Academy, your ultimate resource for mastering customer service. Discover tips, motivational quotes, best practices, and essential skills to enhance customer experiences, loyalty, and satisfaction. Unlock your team's potential with expert insights today!